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The Importance of Knowing What You Don’t Know
As a business owner, you always look for ways to scale and grow your business. However, one thing that could be holding you back is that you don't know what you don't know. This famous quote from Donald Rumsfeld highlights a crucial concept that applies to businesses...
The Business Rollercoaster
Starting a business is a lot like getting on a roller coaster. There are highs and lows, twists and turns, and moments of both excitement and fear. As the business owner, you’re in control of the ride, but that doesn’t mean it’s easy. At times, it can be...
Have you got what it takes to #ADDAZERO?
#ADDAZERO For those of you already following our #ADDAZERO story, today is all about FAILURE! The moment I use that word, some will 'switch off', 'move on', 'disengage'. And I get it. Why would anyone want to spend any time, thought or energy talking about failure?...
What are Business Ethics?
What Are Business Ethics? Business ethics concerns ethical dilemmas or controversial issues faced by a company. Often, business ethics involve a system of practices and procedures that help build trust with the consumer. On one level, some business ethics are embedded...
I quit
In the last few months, I’ve quit, two different business activities. Even though, both were serving me and my business well! In the summer, I quit attending a series of trainings I had signed up for and was learning much from. Then last week, I quit a networking...
5 star service
Do you offer 5-star service? We've all heard the expression "Cash is king" But you'll find, that 'cash' in the hands of a customer, and so surely the real expression is (or at least should be) The Customer is King (or Queen). With that in mind, I wonder: Do you...
Isn’t it time to start telling the truth?
One of the things I’ve observed in the last 18 months or so, is how more and more people are telling white lies! I’m not calling people liars – we’ve all been guilty of not wanting to admit the real reason we are late to attend the endless zoom meetings was “I needed...
Do you have an exit plan?
What is it you desire most? Money? Time? The most popular answer I hear when I ask this question is FREEDOM! Freedom to do what they want, when they want. And not to have to worry about work, or money in order to be able to do whatever it is they want to do. So why is...
What I learnt from watching 14 Peaks
Project possible Recently I scrolled through Netflix, and stumbled across this exceptional documentary directed by Torquil Jones. Produced by Noah Media Group, Little Monster Films and Torquil Jones with Nirmal Purja, Jimmy Chin and Elizabeth Vasarhelyi as executive...
13 reasons you NEED a coach
13 reasons your business is suffering (if you don't already have a coach) Whether you've ‘bitten the bullet’ and quit, been made redundant, inherited or otherwise. You’ve made the shift from employee to the business owner. Congratulations, you've just joined the ranks...
The 7 year itch
If you've ever been in a long-term relationship, you've probably heard one person or another throw around the concept of the "seven-year itch." (A coin of phrase originating from the 1955 American romantic comedy film of the same name directed by Billy Wilder). This...
Why are you called My TrueNORTH?
I'm often asked "Why are you called My TrueNORTH?" so thought it best if I shared the story behind our #brand. (After all, every business has its own story, right?) The Story of the Explorer’s Compass Imagine. You are an explorer standing exactly on the North Pole....