I'm a huge advocate for sharing the real essentials with other business owners to help and empower them achieve their Big Fat Hairy Audacious Goals! One of the ways I do this is agree to be interviewed by podcasters, YouTubers, and others with a client base of business owners. Here, I was interviewed by one of our existing Explorer Mastermind clients - Amanda Daniels from Koogar Integrated Marketing. … [Read more...] about 8 Essentials to SCALE, Podcast
7. Customer Service & Delivery
Are you like me, and get completely confused by all the different algorithms, abbreviations, acronyms and the likes. Wouldn't it just be so much easier if we all communicated clearly our thoughts and ideas? I just wanted to share with you a relatively NEW acronym that I think you're really going to like! Its called VXO, and its REALLY supercharging people's businesses right now! I'm not going to say that SEO and PPC aren't important. Sure, Pay Per Click puts you, … [Read more...] about Why VXO beats PPC and SEO
New Versus Old, the 8 Fundamentals to sustainable scale! Whilst the traditional model of forming and growing a business still exists, it has to be recognised that the birth of the internet, social media and electronic payment options has enabled a new form of business to emerge. One that is faster, slicker, more profitable, less time consuming and requires far less resource to enable an extortionate amount of money to be made! However, in BOTH models there are still far too many either … [Read more...] about Are you ready to SCALE?
It was Bill Gates who is attributed as having said "Your most unhappy customers are your greatest source of learning" yet so many business owners have lost the art of listening, and choose only to hear! However, there is a huge different between hearing feedback, testimonials and praise to the non to silent murmuring of disenchantment which if left unresolved leads to a breakdown in that all important relationship of trust bits taken so long to build. It is far more satisfying to surround … [Read more...] about Do you listen or are you simply hearing?